No.: 01

1. Reporting Lines

  • Direct report – Academics Incharge
  • Direct subordinates –  Cleaning Staff

2. Responsibilities

  • Manage the daily activities of the Housekeeping department to include appropriate cleaning of all
  • offices, concourses, seating areas, washrooms, labs, classrooms and all public spaces.
  • Daily supervision of the housekeeping staff.
  • Purchase, re-order and maintain housekeeping supplies and inventory.
  • Recruit, schedule and train all new housekeeping staff members.
  • Work closely with academics manager and operations manager to ensure effective utilization of the
  • housekeeping budget.
  • Conducts periodic meetings or get-togethers with parents and school teachers to encourage close collaboration among educational stakeholders in improving the performance of students.
  • Uphold the highest standards of cleanliness, safety, and conduct.
  • Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.
  • Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

3. Person Specification Requirements

Professional Experience

  • 10 years of experience in Hospitality Operations/ Housekeeping Manager in 4*, 5*
  • Management experience
  • Working knowledge of rooms management systems.
  • Advanced knowledge of Housekeeping process and procedures.
  • Proven experience supervising housekeeping departments of 15+ employees. •  Capable of using independent judgment/solid decision making skills ability

Academic Qualifications

  • A minimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility required, with at least 2 years of supervisory experience.
  • Diploma or Degree in Restaurant or Hospitality Management or related major
  • Strong verbal and written communication skills


  • Competent in written and spoken English

4. Benefit

  •  Annual bonus.
  •  Personal laundry and dry cleaning.
  •  Annual health checkup.
  •  Insurance as labor law.
  •  Health care insurance (IMS).
  •  24/7 Accident insurance.
  •  Rest and relaxation, Home leave allowance.
  •  Uniform, transportation, phone allowance and meals are provided.
  •  Service charge as revenue.
  •  Recognition and appreciation bonus.
  •  Teambuilding trip.
  •  Accommodation and F&B service discount program.
  •  FOC shool fee for Ambassador.
  •  Other benefits.

5. Apply to:

  • Resume.
  •  Certificate related to position applying.
  •  Email: tuyendung@cityland.com.vn
  •  Phone: 082 646 6736 – Ms. Thanh Xuân hoặc 0392 591 689
  • Working location: EHL Saigon, 66A Pho Quang Street, Tan Binh District, HCMC (New campus)